Career Opportunities with ITR America
  Join the excitement. Explore professional opportunities at ITR America

ITR America is a fast growing organization, dedicated to providing great service and quality products to our industry. With growing locations throughout North America, ITR is constantly on the search for talented people that can help us achieve our goals. If you are considering a change or looking for new career opportunities, contact ITR America here by filling out an employment application and sending it in.

      Click here to download an employment application. Fill it out and email it to our Human Resources department. Please include a brief note on which areas of our organization may interest you and a summary of your skills.

Current Employment Opportunities

Inside Sales for Hobart IN, Jacksonville FL, Lawrenceville GA, Dallas TX.

      Working as a part of the inside sales team, reporting to the Inside Sales Manager, and charged with the responsibility of handling customer service, related to parts sales and growing wholesale dealer business. The individual in this position should be a personable sales oriented person, a problem solver, ethical, intelligent and able to adapt to all of the forces around them - customers, suppliers, department employees, and co-workers.

Essential Duties and Responsibilities:
  • Respond to all general customer inquiries for quotations, orders, product information, inventory questions, product application and other sales services via phone, fax or email. Enter orders into system and modifies as required.
  • Create a personal repour with customers that builds confidence, professionalism, and differentiates us from other suppliers while promoting maximum customer satisfaction and customer loyalty.
  • Utilize creative and innovative sales techniques, addressing related customer parts needs to increase customer purchases.
  • Initiate telephone calls, follow up and confirm orders on pending customer quotations, web quotations & orders.
  • Contacts current and prospective customers to solicit new business within market area as directed.
  • Conducts daily tracking of outstanding customer parts orders and shipments.
  • Coordinate and support with the outside sales representatives, providing outgoing sales calls to customers increasing and expanding sales to our customers.
  • Provide updates as necessary to maintain an accurate customer database.
  • Handle customer calls relating to complaints on orders, warranty inquiries, and other customer inquiries by investigating and documenting the complaint, referring problems to appropriate personnel, recommending action to rectify problems and following up to ensure resolution.
  • Obtain and utilize a strong product and market knowledge, as well as knowledge of the customer’s business and end use of our products.
  • Maintains, communicates and shares customer information with our personnel on information relating to customer activities, products, pricing, competitor activities related to our products, parts, & services.
  • Promote and support a team environment within all aspects of our organization.
  • Performs other work-related duties as assigned.
Minimum Qualifications (Education, Experience, Skils)
  • High school diploma or general education degree (GED) and 1 year or equivalent experience in parts sales.
  • Industry related experience required, equipment and parts knowledge a plus.
  • Good communication skills.
  • Strong organization abilities.
  • Strong selling skills.
  • Good Interpersonal skills.
  • Knowledge of computer skills. MS Office is preferred.

General Administration Positions:
Contact Kim Gilleo
Human Resources Manager
Fax: (219) 947-8271

Click here to download an employment application.